Privacy policy

WHO WE ARE

If you want to get in touch, our Data Protection Officer can be reached by email at:
Anthea.grange@douglassgrange.co.uk
Or by post at:
Data Protection Officer, Douglass Grange, Stanley House, Phoenix Park, Blakewater Road, Blackburn,
BB1 5RW

YOUR RIGHTS

You have the right to object to how we process your personal information. You also have the right to
access, correct, sometimes delete and restrict the personal information we use. In addition, you have a
right to complain to us and to the data protection regulator. For contact details for the Information
Commissioner’s Office, go to: www.ico.org.uk/global/contact-us/

HOW WE GATHER PERSONAL INFORMATION

In addition to the information you provide to us directly, we collect personal information in a number of
ways, for example from third parties such as banks, IFA’s, solicitors, stockbrokers etc.

HOW WE USE PERSONAL INFORMATION

We use your personal information, such as name, address, contact phone numbers, email address, date
of birth, NI numbers and financial information to provide services as auditors, accountants, tax agents,
payroll and advisers.

OUR SERVICES

We need some personal information before we can provide our services to you, for example to check your
identity.

SHARING AND TRANSFERRING PERSONAL INFORMATION

We share personal information with our suppliers and other third parties where needed to provide you with
the best service. We also share personal information with regulatory authorities.

KEEPING PERSONAL INFORMATION

We keep information in line with the length of time we need in order to meet any legal, statutory and
regulatory obligations. These reasons can vary from one type of information to the next. In all cases our
need to use personal information will be reassessed on a regular basis and information which is no longer
required will be disposed of.

YOUR CONSENT

Sometimes we need your consent to use your personal information (for example, for marketing). We
won’t always need consent to use personal information – for example if we need it to meet regulatory
requirements or to perform a contract with you. Where you have given us consent, you have the right to
withdraw it any time.